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All you need to know before your first visit to Casa Copal

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Your First Class at Casa Copal​

  • Create a MINDBODY account 

  • Choose your membership or pass here

  • Explore our class schedule & book at least 2 hrs before start time.

  • You're welcome to drop-in, however, check the schedule online before coming to make sure the class is running!

 

Booking a Class 

   • Book your class through your MindBody account, you'll receive a confirmation email

  • If a class is full, add yourself to the Waitlist! You will be notified at least 2 hours prior to the class start time if you are registered.

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Class CANCELLATIONS

  • Class cancellations are accepted up to 2 hours prior to class start time.

  • Late cancellations will result in a late-cancel fee of $15 + GST, or losing a class from your class pack. 

  • We understand life happens, if you're running late & won't make it, email or leave a voice mail to avoid getting charged the late-cancel fee. We only wave fees if we receive notice before class starts.

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Booking an Event​ or Private Session

   • Book through your MindBody account, you'll receive a confirmation email.

  • Event & Private Session cancellations are accepted & eligible for a full refund up to 24 hours prior to the start time.

  • Some events, like retreats or trainings, have their own specific, non-refundable policies

  • Cancellations after the 24 hour window or No-Show won't be eligible for a refund. 

 

Arriving To Your Class

  • If you are feeling unwell, we encourage you to stay home & take the time to rest.

  • Please take your shoes off before entering the Shala. We have shoe racks and cubbies for your belongings. 

  • We encourage you to bring your own mat and props to support your practice. You're welcome to use the studio props & a limited number of mats are available for rental for $3. 

  • Arrive early to your class & be ready on your mat at least 5-minutes prior to class start time.

  • Please ensure your phone is off or in your cubby, with the ringer set on Do Not Disturb. 

  • Studio doors are locked at the beginning of class. Please don't come in late. 

 

After Your Class

  • Enjoy Water & Tea in our Tea Lounge. This is a great time to connect with your teachers & community.

  • Your Yoga practice is unique to you. We hope you enjoyed your class and welcome you to explore our pricing & memberships for your next visit. 

  • Stay connected by following us on our social channels @casacopalyoga

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